Question: Do you use something to protect our furniture during the move?
Answer: We blanket wrap, stretch wrap and/or tape your personal effects
in order to avoid damaging them at no additional costs to you.
Question: Do you have a deposit requirement?
Answer: We have a 1 hour deposit pertaining to the hourly rate given to
you during your consultation, and it is used towards your ending
Question:Do you disconnect and reconnect appliances? Answer: Yes
Question: Do you prorate after the hourly minimum? Answer: No, we do not prorate.
Question: Can I leave my items in my furniture?
Answer: No, we believe it would be in your best interest if you didn't
due to added weight and the liability of damage during transit.
Question: What happens if I notice something wrong with charges? Answer: If you have any questions regarding your bill; please contact us at (770) 666-2812 or via email at [email protected]
Question: How do you calculate the charges? Answer: Upon completion of your move, we will calculate all hours worked and bill you accordingly.
Question: Will my household goods be placed with someone else's household goods? Answer: No, we only utilize our truck for your specific move. At no time will another's item(s) be loaded during your use.
Question: What happens if my move happens on a day of bad weather?
Answer: We will do our best to complete your move during any weather;
with the primary concern of safety for our guys and your things in mind.
Question: Is tipping considered mandatory or required?
Answer: Not at all; we feel that it is something that you will
determine upon completion of your move and should not be taking as
mandatory or required in anyway.